Contact Us

Q: How can I contact WPActPro for support?

You can contact WPActPro through email at wpactpro@gmail.com or by using the contact form on the page. We assist with general inquiries, pre-sales questions, technical issues, billing questions, and documentation help.

Q: When can I expect a response from the support team?

Our team typically replies within 24–48 hours, Monday to Friday. Messages received outside business hours will be answered the next working day.

Q: What information should I include when requesting support?

To help us respond faster, include your website URL, WPActPro plugin name, license key if applicable, screenshots or error details, and a clear description of the issue.

Q: How do I request a refund or billing support?

For billing or refund requests, email wpactpro@gmail.com or use the contact form. Billing questions are reviewed promptly.

Q: How can I report a security issue?

Report security issues immediately at wpactpro@gmail.com using the subject line 'Security Issue Report'. Our team takes these reports seriously and responds quickly.

Q: Do you offer customization or development help?

Yes, WPActPro provides custom WordPress and WooCommerce development services. You can contact the team with your requirements.

Q: Do I need a license key to request support?

Including your license key helps us verify your account and provide faster support for Pro users. Free version users can also contact us for general questions.

Q: What should I do if I do not receive a reply?

If you haven't received a reply within 48 hours, check your spam folder, ensure your email address was entered correctly, or email us directly at wpactpro@gmail.com.

If you need help, have a question about our plugins, or want to request product guidance, our team is always available. This page explains all the ways you can contact us, including email support, billing assistance, security reporting, and general inquiries. We aim to provide clear communication and fast responses for every request.

1. Email Support

For general questions, technical issues, pre-sales inquiries, or documentation help: support@wpactpro.com

We typically respond within 24–48 hours (Monday–Friday). Response times may vary during weekends or holidays, but we try to reply as soon as possible.

2. Contact Form

Use this form for:

Bug reports

Feature requests

Payment or licensing questions

Pre-purchase queries

This field is required.

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3. Business Hours

Support is available during: 🕒 Monday to Friday.

Messages received outside business hours will be answered the next working day.

4. Before Contacting Us

To help us respond faster, please include:

Your website URL
WPActPro plugin name
License key (if applicable)
Screenshot or error details

The more info you share, the quicker we can help you.

5. Refund or Billing Questions

For billing or refund requests, please email us at: support@wpactpro.com OR use our Contact Form above.

6. Security Issues

If you believe you found a security issue or vulnerability in any WPActPro plugin:

🚨 Email us immediately at: 📧 support@wpactpro.com
Subject: Security Issue Report

We take these reports seriously and will respond quickly.

7. Business Information

🏢 Business Name: WPActPro
📍 Location: India
🌐 Website: https://wpactpro.com

📧 General Support: support@wpactpro.com
🕒 Response Time: 24-48 hours (Monday-Friday)

💬 Thank You!

We appreciate your interest in WPActPro.
Our team is always here to help you with reliable, fast support.

Frequently Asked Questions

Find answers to commonly asked questions about our products and services.

How can I contact WPActPro for support?

You can reach our team through email at support@wpactpro.com or by using the contact form on this page.
We assist with general inquiries, pre-sales questions, technical issues, billing questions, and documentation help.

When can I expect a response from the support team?

Our team typically replies within 24–48 hours, Monday to Friday.
If you contact us outside business hours, we will get back to you on the next working day.

What information should I include when requesting support?

To help us respond faster, please include – Your website URL, The WPActPro plugin you are using, Your license key (if applicable), Screenshots or error details, A clear description of the issue, Providing complete details allows us to diagnose and resolve your issue more quickly.

How do I request a refund or billing support?

If you have questions about payment, licensing, or refunds, you may email us at support@wpactpro.com or send a message through the contact form.
We review all billing-related requests promptly.

How can I report a security issue?

If you discover a potential security issue or vulnerability in any WPActPro plugin, please notify us immediately at 📧 support@wpactpro.com,
Use the subject line “Security Issue Report” so our team can prioritize your message.
We take every security report seriously and respond as quickly as possible.

Do you offer customization or development help?

Yes, we offer custom WordPress and WooCommerce development services.
If you need additional features, plugin modification, or a custom solution, feel free to reach out with your requirements.

Do I need a license key to request support?

If you are using the Pro version of our plugin, including your license key helps us verify your account and speed up support.
Free version users can also contact us for general questions.

What should I do if I do not receive a reply?

If you haven’t heard from us after 48 hours – Check your spam/junk folder, Make sure you entered your email correctly, Try emailing us directly at support@wpactpro.com
We always respond, so if you didn’t receive a reply, it may not have reached you.

Still have a question?

If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!

Email Us

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