Privacy Policy
Last Updated: 23-12-2025
Welcome to WPActPro.com (“we”, “our”, “us”).
We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website https://wpactpro.com, use our products, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
1.1 Information You Provide
- Name
- Email address
- Billing information (processed securely by payment providers)
- Details submitted through contact forms
- Support requests
- Account Information – Username and password if you create an account
- Purchase History – Records of products purchased and license information
- Communication Records – Emails, support tickets, and correspondence
We do not collect sensitive information.
We do not sell personal data to third parties.
Our site may use Google Analytics, Google Ads (if enabled), and similar tools to improve experience.
1.2 Information Automatically Collected
When you visit WPActPro.com, our servers may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on site
- Referring URL
- Cookies and tracking pixels
This data helps us improve user experience and site performance.
We do not use this information to personally identify users.
We do not track users across third-party or non-WPActPro websites.
1.3 Cookies & Tracking Technologies
We use cookies for:
- Website functionality
- Google Analytics
- Google AdSense (if enabled)
- Improving content performance
- Remembering user preferences
You can disable cookies at any time in your browser settings.
Below is a detailed list of cookies used on our website:
Essential Cookies (Required for website functionality):
| Cookie Name | Provider | Purpose | Duration |
| wordpress_logged_in_* | WordPress | Maintains user login session | Session |
| wordpress_sec_* | WordPress | Security authentication | Session |
| wp-settings-* | WordPress | Stores user interface preferences | 1 year |
| woocommerce_cart_hash | WooCommerce | Stores cart contents hash | Session |
| woocommerce_items_in_cart | WooCommerce | Indicates items in cart | Session |
| wp_woocommerce_session_* | WooCommerce | Unique session identifier | 2 days |
| PHPSESSID | Server | General session management | Session |
Analytics Cookies (Help us understand website usage):
| Cookie Name | Provider | Purpose | Duration |
| _ga | Google Analytics | Distinguishes unique visitors | 2 years |
| ga* | Google Analytics | Maintains session state | 2 years |
| _gid | Google Analytics | Distinguishes users | 24 hours |
| _gat | Google Analytics | Throttles request rate | 1 minute |
| gac* | Google Analytics | Campaign-related information | 90 days |
Advertising Cookies (Used for displaying relevant ads):
| Cookie Name | Provider | Purpose | Duration |
| __gads | Google AdSense | Serves and measures ad effectivenes | 13 months |
| IDE | Google DoubleClick | Serves targeted advertisements | 13 months |
| NID | Stores user preferences for ads | 6 months | |
| DSID | Google DoubleClick | Identifies signed-in users | 2 weeks |
| 1P_JAR | Gathers website statistics | 1 month | |
| CONSENT | Stores cookie consent status | 2 years |
Functionality Cookies (Enhance user experience):
| Cookie Name | Provider | Purpose | Duration |
| cookie_notice_accepted | WPActPro | Records cookie consent | 1 year |
| recently_viewed | WooCommerce | Stores recently viewed products | 30 days |
Managing Your Cookie Preferences:
- You can manage or delete cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Options > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Privacy > Cookies
Please note that disabling certain cookies may affect website functionality.
We do not use advertising cookies unless the user gives consent through our cookie banner.
Analytics data is retained according to Google’s default retention policy, which is typically 26 months.
1.4 Data Retention Periods
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Below are our standard retention periods:
- Account Information – Retained while your account is active and for 3 years after account closure or last activity
- Purchase Records – Retained for 7 years to comply with legal, tax, and accounting requirements
- License Information – Retained for the duration of your license plus 3 years
- Support Tickets – Retained for 2 years after ticket resolution
- Contact Form Submissions – Retained for 1 year unless converted to support ticket
- Communication Records – Retained for 3 years from the date of last correspondence
- Analytics Data – Retained for 26 months (Google Analytics default setting)
- Server Logs – Automatically deleted after 90 days
- Cookie Data – Varies by cookie type (see cookie table above)
After the retention period expires, we securely delete or anonymize your data. You may request earlier deletion of your data by contacting us, subject to legal retention requirements.
2. How We Use Your Information
We use collected information to:
- Improve website performance
- Provide customer support
- Deliver purchased products
- Process payments
- Respond to inquiries
- Improve our plugin and documentation
- Send important product updates (only if subscribed)
We never sell your personal information.
3. Google AdSense & Advertising (If Applicable)
Our website may display ads from Google AdSense.
Google may use cookies, including the DoubleClick cookie, to:
- Display personalized ads
- Measure ad performance
- Prevent ad fraud
Users may opt out of personalized advertising by visiting:
https://www.google.com/settings/ads
Google’s advertising partner policies:
https://policies.google.com/technologies/ads
4. Third-Party Services We Use
We may use the following third-party tools:
- Google Analytics
- Google AdSense
- Payment processors (Stripe, PayPal, etc.)
- Email services (e.g., Mailchimp, SMTP)
- Support systems
These services may collect data according to their own privacy policies.
We do not control these third-party systems directly.
5. Data Protection
We implement security measures to protect your data from:
- Unauthorized access
- Alteration
- Disclosure
- Destruction
Payment details are handled securely by third-party processors — we do not store card information.
6. Data Sharing
We do not share, sell, or rent personal information to any third parties.
We may share information only when:
- Required by law
- Needed to process payments
- To improve our services (analytics, email delivery)
All shared data follows legal and security guidelines.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures We Use:
- Technical Safeguards:
- SSL Encryption – All data transmission is encrypted using SSL/TLS protocols
- Secure Servers – Our hosting infrastructure uses restricted access controls and firewalls
- Password Hashing – Account passwords are encrypted using strong one-way hashing and never stored in plain text
- Database Security – Personal data is stored in secured databases with encryption at rest
- Organizational Safeguards:
- Access Controls – Only authorized personnel have access to personal data on a need-to-know basis
- Regular Security Audits – We conduct periodic security reviews and vulnerability assessments
- Software Updates – Our systems and plugins are regularly updated to patch security vulnerabilities
- Payment Security:
- We do not store credit card numbers or payment details on our servers
- All payment processing is handled by PCI-DSS compliant third-party processors (Stripe, PayPal)
- Payment information is transmitted directly to payment providers using secure, encrypted connections
- Data Breach Notification:
- In the event of a data breach that poses a risk to your rights and freedoms, we will:
- Notify affected users within 72 hours of becoming aware of the breach
- Inform relevant supervisory authorities as required by law
- Take immediate steps to mitigate any potential harm
- While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We encourage you to use strong, unique passwords and keep your account credentials confidential.
- In the event of a data breach that poses a risk to your rights and freedoms, we will:
8. Your Rights
You have the right to:
- Access your personal data we hold (we will provide within 30 days)
- Correct any inaccurate information (contact us to update)
- Delete your data (subject to legal requirements and retention policies)
- Opt-out of marketing communications (unsubscribe link in emails)
- Export your data in a portable format (request via email)
- Object to processing of your data for certain purposes
- Restrict processing in certain circumstances
To exercise any of these rights, contact us at support@wpactpro.com with:
- Your full name
- Email address associated with your account
- Specific request details
We will respond to your request within 30 days.
9. GDPR Rights (EU Visitors)
If you are in the EU, you have the right to:
- Access your data
- Request modification
- Request deletion (“right to be forgotten”)
- Object to processing
- Request data portability
- Legal Basis for Processing (GDPR Article 6):
- We process your personal data only when we have a valid legal basis to do so. The legal bases we rely on include:
- Contract Performance (Article 6(1)(b))
- Processing necessary to deliver products and services you have purchased
- Managing your account and providing customer support
- Processing payments and issuing licenses
- Delivering plugin updates and downloads
- Legitimate Interest (Article 6(1)(f))
- Improving our website, products, and services
- Analyzing website traffic and user behavior patterns
- Preventing fraud, security threats, and abuse
- Communicating important product or service updates
- Protecting our legal rights and interests
- Consent (Article 6(1)(a))
- Sending marketing emails and newsletters
- Setting non-essential cookies (analytics, advertising)
- Displaying personalized advertisements
- Sharing testimonials or reviews you have provided You may withdraw consent at any time by contacting us or using the unsubscribe link in emails.
- Legal Obligation (Article 6(1)(c))
- Complying with tax and accounting requirements
- Responding to lawful requests from authorities
- Maintaining records as required by law
- Contract Performance (Article 6(1)(b))
- We process your personal data only when we have a valid legal basis to do so. The legal bases we rely on include:
- Data Protection Officer:
- For GDPR-related inquiries, you may contact us at: Email: support@wpactpro.com. We will respond to all legitimate requests within 30 days.
You may contact us to request any of these actions.
10. International Data Transfers
Your personal data may be transferred to, stored, and processed in countries outside your country of residence, including the United States, where our service providers operate.
Countries Where Your Data May Be Processed:
| Service Provider | Location | Purpose |
| Google (Analytics/Ads) | United States | Analytics and advertising |
| Stripe | United States | Payment processing |
| PayPal | United States | Payment processing |
| Email Service Provider | United States | Email communications |
| Hosting Provider | United States | Website hosting |
For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure that international data transfers are protected by appropriate safeguards:
- Standard Contractual Clauses (SCCs) – We use European Commission-approved Standard Contractual Clauses with our service providers to contractually obligate them to protect your data to EU standards
- Adequacy Decisions – Where applicable, we transfer data to countries that have received an adequacy decision from the European Commission
- Additional Safeguards – We implement supplementary technical and organizational measures including encryption, access controls, and data minimization
Your Rights Regarding International Transfers:
- You have the right to:
- Request information about the safeguards in place for international transfers
- Obtain a copy of the Standard Contractual Clauses upon request
- Lodge a complaint with your local data protection authority
If you have concerns about international data transfers, please contact us at support@wpactpro.com.
11. CCPA Rights (California Residents)
California users have the right to:
- Request what personal information is collected
- Request deletion of personal data
- Opt out of sale of personal data (we don’t sell data)
Requests can be made using the contact information below.
12. Children’s Privacy
Our website does not target children under 13.
We do not knowingly collect personal data from minors.
13. Links to Other Websites
Our website may contain external links.
We are not responsible for the privacy practices of other websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy occasionally.
The updated version will be posted on this page with a new “Last Updated” date.
15. Contact Us
If you have questions about this Privacy Policy or want to request data changes, contact us at:
Inquiries:
📧 support@wpactpro.com
🌐 https://wpactpro.com/contact
Business Information:
🏢 Business Name: WPActPro
📍 Location: India
Response Time:
General inquiries: Within 2-3 business days
Privacy/data requests: Within 30 days as required by GDPR/CCPA
When contacting us about your personal data, please include:
- Your full name
- Email address associated with your account
- Detailed description of your request