Introduction
The Tooltip / Help Icon adds a small “?” icon next to a field’s label. When the customer hovers over it (or focuses it with the keyboard), helpful text appears.
It’s a clean way to add guidance without cluttering the product page.
This guide is customer-focused and explains each setting in simple language, with practical examples.
What Is the Tooltip / Help Icon?
It is a per-field Help Text option in Extra Product Options for WooCommerce. When you fill it in, a “?” icon appears beside the field label and reveals the text on hover or focus.
Common use cases:
- explaining what a field is for
- giving format hints (e.g. “Enter your phone with country code”)
- clarifying pricing or options
Where to Configure the Help Icon
Go to: WP Admin -> WooCommerce -> Extra Product Options -> Addons Builder
Edit any field, open the General Settings tab, and fill in the Help Text box.
Quick Setup (Step by Step)
- Edit any field in your addon.
- Open the General Settings tab.
- Type your guidance into the Help Text box.
- Leave it empty to hide the icon.
- Save addon and test on frontend.
Help Text Options Explained
- Help Text: the message shown in the tooltip. Basic HTML (bold, italic, links, line breaks) is allowed.
- Empty: leaving it blank hides the “?” icon completely.
Frontend Customer Experience
- a “?” icon appears next to the field label
- hovering or focusing the icon shows the help text
- fully keyboard-accessible and screen-reader friendly
How It Works
Best Practices
- Keep help text short and specific.
- Use it for format hints and clarifications, not long paragraphs.
- Only add help text where it genuinely helps — empty boxes hide the icon.
Troubleshooting
The “?” icon does not appear
- Make sure the Help Text box has content and the addon is saved.
- Clear caching so the latest styles load.
Conclusion
The Tooltip / Help Icon is a simple, accessible way to guide customers exactly where they need it — improving clarity and reducing support questions.
Related Resources
Frequently Asked Questions
Find answers to commonly asked questions about the Tooltip / Help Icon.
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