Refund Policy

This policy explains when a refund is available on a WPActPro purchase, how to request one, and what is not covered. It applies to every plugin licence sold through this site, and forms part of our Terms & Conditions.

Refund Eligibility

• Refund requests must be submitted within 7 days of purchase
• Refunds are granted if the plugin does not function as described
• We may request additional information about the issue before processing
• Refunds are processed to the original payment method within 5-10 business days

Non-Refundable Items

• License renewal payments after the initial purchase period
• Custom development or modification work
• Licenses that have been used on more than the permitted number of sites
• Refunds requested after 7 days from purchase date
• Refunds for issues caused by third-party plugins, themes, or hosting configurations

How to Request a Refund

Email support@wpactpro.com or use our contact form, and include:

• The email address used at purchase
• Your order number or licence key
• A description of the problem you ran into

We reply to every request, usually within 48 hours. If we can fix the issue we will offer to do that first; if we cannot, the refund is processed as described above.